The
Detention Division consists of four
squads whose primary duties include
the supervision of the inmate
population within the New Hanover
County Detention Facility.
This supervision includes, but is
not limited to, ensuring the inmates
are housed in a safe environment,
providing quality meals, and
providing inmates with family and
attorney contact through frequent
visitation.
The Division also includes a fifth
squad which is responsible for
inmate transportation to and from
the Facility, inmate classification,
front desk responsibilities, and
warehouse duties. In addition,
there is a booking/intake unit which
is staffed 24 hours a day and is
responsible for processing inmates
who are pending confinement.
The Facility, located on Juvenile
Center Road, employs 92 deputies and
62 detention officers along with
nine members of a civilian support
staff. The Division's primary
objectives include operational
security and focuses on the safety
of the officers, support staff, and
inmates who live and work within it.
Ø
Four
Squads consist of thirty-one Officers
Ø
Classification consists of two
deputies, one detention officer
Ø
Transportation Unit consists of
eight deputies
Ø
Warrant/Front Desk consists of
twelve deputies
Ø
Southeastern Mental Health consists
of four deputies
Ø
K-9 consists of two deputies

The inmate population varies but
averages 535 inmates daily.
The Facility booked 44,000 inmates
in 2007. Due to the size of
the inmate population, visitation is
allowed by appointment only and must
be scheduled by the inmate.
Visitation hours are between 1:00
p.m. and 9:00 p.m. daily.
Each inmate is allowed a 45-minute
visitation twice per week with up to
two adult guests per visit. A
guest under the age of 18 must be
accompanied by an adult. All
visitors are required to provide
approved photo identification upon
arrival.
“ Money Orders mailed
to the inmate must be made payable
to New Hanover County and the
inmate’s name should be put in the
“memo” section.” Otherwise they
will be placed in the inmate’s
property.
* NOTE *
Packages mailed to inmates
containing any items other than
letters, cash, or money orders, will
be returned to the sender.
Cash for inmates must be deposited
into their account utilizing an
automated kiosk located in the front
lobby of the facility. They
are also allowed to accept magazines
and soft-cover books, but only if
purchased directly from the
publisher and parcel-delivered to
the Facility. Packages, books,
magazines, or other items presented
by visitors cannot be accepted for
safety and security reason.
Automated information, such as
inmate sentences and projected
release date, may be obtained
statewide by calling 1-877-NCSAVAN
(1-877-627-2826).