Low Income Energy Assistance

  • The Low Income Energy Assistance Program (LIEAP) provides a one-time annual vendor payment to help eligible families pay their heating expenses during the cold-weather months.
  • New Hanover County Households that include a person aged 60 or older or disabled persons receiving services through the NC Division of Aging and Adult Services are eligible to sign up for assistance from Dec. 1 – 31. 
  • New Hanover County residents can apply for heating cost assistance through the Low-Income Energy Assistance Program from January through March each year.
  • Ways to apply:
    • Online at the ePass website
    • Phone by calling 910-798-3500
    • Print and mail the application (English and Spanish) to 1650 Greenfield Street, Wilmington, NC  28401
    • Print and fax the application (English and Spanish) to 910-798-7824
    • In person at 1650 Greenfield Street, Wilmington, NC  28401
    • An application can be mailed upon request
  • https://www.ncdhhs.gov/divisions/social-services/energy-assistance/low-income-energy-assistance-lieap
  1. What is the low Income Energy Assistance Program (LIEAP)?
  2. How do I apply for LIEAP?
  3. How do I qualify?
  4. If eligible, when will I receive a payment?
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