You may contact ebtEdge. The toll-free number is 1-888-622-7328 and they are open 24 hours a day, 7 days a week. or you can go to www.ebtedge.com or download the ebtEDGE mobile app. the app is available through the Apple Store or Google Play. However, if you need a new EBT card and your address has changed, please contact DHHS at 910-798-5000 option 4.